IMPORTANT
Acknowledgement of Our Privacy Statement
By
using this Site, you acknowledge that you have reviewed the terms of our
Privacy Statement and Consent to Use of Data (the “Privacy Statement and
Consent”) and agree that we may collect, use and transfer your Personal Data
and User Data in accordance therewith. If you do not agree with these terms,
you may choose not to use our Site, and please do not provide any Personal
Data through this Site. This Privacy Statement and Consent forms part of our
Site Terms of Use and such shall be
governed by and construed in accordance with the laws of the the State of Victoria,
Australia. You agree to submit any dispute arising out of your use of this
web site to the exclusive jurisdiction of the State of Victoria. Please note that this Privacy
Statement and Consent does not apply to the providing or use of Personal Data
other than through the Site, nor to the providing or use of Personal Data of
past or present employees of, or consultants engaged by, Simulation Medical
Pty Ltd and/or its subsidiaries, for employment or benefits administration
purposes, both of which are governed by SimMed Policies designed for those
respective purposes (the “Other Policies”).
What
follows is a table of contents listing the areas covered by our Privacy
Statement and Consent. Please read our entire Privacy Statement and Consent
carefully. Should you have any questions about this Statement or about our
data collection, storage and use practices, please contact us as provided
below.
Changes to SimMed's Privacy Statement and Consent
This
Site and our business change constantly. As a result, at times it may be
necessary for SimMed to make changes to this Privacy Statement and Consent. SimMed
reserves the right to update or modify this Privacy Statement and Consent at
any time and from time to time without prior notice. Please review this Statement
periodically, and especially before you provide any Personal Data. This
Privacy Statement and Consent was last updated on January 30, 2008. Your
continued use of the Site after any changes or revisions to this Privacy
Statement and Consent shall indicate your agreement with the terms of such
revised Privacy Statement and Consent.
Welcome
Welcome
to www.simmed.com (the “Site”). This
Site is operated by Simulation Medical Pty Ltd (“SimMed” or “we” or “us”) and
has been created to provide our customers the information, products and other
initiatives developed and/or offered by SimMed and its subsidiaries and
affiliates (collectively, the “SimMed Services”). You are important to SimMed
and, as described in this Privacy Statement and Consent, we will take
appropriate measures to protect your privacy as you use this Site. This
Privacy Statement and Consent sets forth SimMed’s approach with respect to
information that is collected from users of this Site. This Site is intended
for users in Australia.
Note About Children
If you are under the age of eighteen, please do not provide us any
personal information on this Site.
This
Site is not directed at children and the services offered on this Site are
designed for individuals who are 18 years of age or older. We recognize the
need to provide additional privacy protections for children who use the
Internet. Consistent with various legislation around the world, should an
individual whom we know to be under 18 send personal information to us, we
will not retain such information except that, in certain instances, we will
use that information to satisfy our obligations to follow up on product
comments or complaints and we will respond directly to the individual to
inform him or her that we do not accept personal information from persons
under 18. If you are aware that a person under 18 has provided personal
information to us, please contact us as provided below.
Definitions
“Aggregated
Data” includes customer demographics, interests and behaviour based on
Personal Data and other information provided to us which is compiled and
analyzed on an aggregate and anonymous basis.
"Personal
Data" includes all information that enables an individual to be
identified, including, by way of example, the individual’s name and e-mail
address.
“Public
Information” includes information posted to any public areas of the Site,
such as bulletin boards, chat rooms and comment areas. Please refer to our
discussion of "Public and Unsolicited Information" contained in our
Terms and Conditions.
"Unsolicited Information" includes any ideas for new products or
modifications to existing products and other unsolicited communications.
Personal Data included in Unsolicited Information will be handled in the
manner set forth in this Privacy Statement and Consent; however please refer
to our discussion of "Public and Unsolicited Information" contained
in our Terms and Conditions.
"User
Data" includes all information passively collected from users of the
Site that does not identify a particular individual, including, by way of
example, statistical information on Site usage. The terms "you",
"your" and "yours" when used in this Privacy Statement
and Consent means any user of this Site.
What Information Do We Collect?
Information That You Give Us: We collect Personal
Data such as your name, date of birth, e-mail or mailing address from you
when you voluntarily choose to register for or use certain SimMed Services at
this Site. We use the Personal Data that we collect in an effort to provide
you with a superior customer experience on the Site and to improve and market
SimMed Services. SimMed may store such Personal Data itself or it may be
stored in databases owned and maintained by SimMed’s affiliates, agents or
service providers. SimMed retains its rights to these databases and the
information contained in them.
If
you register with SimMed or use certain other of the personalised options we
offer, we will create a profile that includes your name, mailing address,
e-mail address, and other information that you provide that is pertinent to
your specific situation. We may combine such information with data gathered
from other sources. For instance, if incorr
ect
postal codes are received, we may use third party software to correct them.
We also may collect e-mail or other addresses from prospect lists of other
companies, for example, in connection with a joint marketing effort. When we
do so, (1) we acknowledge in our correspondence how the recipient was added
to our list and (2) we provide a means for recipients to opt out of further
communications from us. In addition we may ask you for Personal Data if you
enter an educational program, contest or promotion sponsored by SimMed. When
you contact SimMed we may keep a record of that correspondence and may
occasionally ask you to complete surveys for sales and research purposes.
In
some instances we contract with outside parties to collect and maintain our
information collection servers and to perform technology and related services.
We seek to provide any such third parties with only the information they need
to perform their specific function and we require them to protect your
Personal Data in accordance with this Privacy Statement and Consent. Wherever
SimMed collects Personal Data we will provide a link to this Privacy
Statement and Consent.
Personally Non-Identifiable Information:
Passively Collected User Data: When you interact with
SimMed through this Site, we receive and store certain "User Data".
Such User Data, which is collected passively using various technologies, is
not used to specifically identify you. SimMed may store such User Data itself
or it may be stored in databases owned and maintained by SimMed’s affiliates,
agents or service providers. SimMed retains all rights to these databases and
the information contained in them.
This
Site will use such User Data together with data provided by other parties and
pool it with other information to track, for example, the total number of
visitors to our Site, the number of visitors to each page of our Site, the
keywords visitors used to find our Site and the domain names of our visitors'
Internet service providers. We also may disclose User Data in order to
describe our services to current and prospective business partners, and to
other third parties for other lawful purposes. It is important to note that
no Personal Data is available or used in this process.
Aggregated Data: In an ongoing effort
to better understand and serve our users, SimMed often conducts research on
Aggregated Data. SimMed may share this Aggregated Data with government
agencies, its affiliates, agents and business partners. This aggregated
information does not identify you personally. SimMed also may disclose
Aggregated Data in order to describe our services to current and prospective
business partners, and to other third parties for other lawful purposes.
Cookies: In operating this Site, we may
use a technology called "cookies." A cookie is a piece of
information that the computer that hosts our Site gives to your computer
(actually to your browser) when you access a Web site. Our cookies help
provide additional functionality to the Site and allow us to analyze Site
usage more accurately. For instance, our Site may set a cookie on your browser
that eliminates any need for you to remember and then enter a password more
than once during a visit to the Site. In all cases in which we use cookies,
we will not collect Personal Data through the use of such technology. On most
web browsers, you will find a “help” section on the toolbar. Please refer to
this section for information on how to receive notification when you are
receiving a new cookie and how you may turn cookies off. We recommend that
you leave cookies turned on because they allow you to take advantage of some
of the Site’s features.
Transfer of Your Data Abroad
By voluntarily providing us with your Personal Data, you are
consenting to our use of it in accordance with this Privacy Statement and
Consent. Due to the nature of the Internet if you are visiting this Site from
a country other than the Australia,
your communications will inevitably result in the transfer of information
across international boundaries. By visiting this web site you consent to
these transfers. If you provide Personal Data to this Site, you acknowledge
and agree that such Personal Data may be transferred from your current
location to the offices and servers of SimMed and the affiliates, agents and
service providers referred to herein located in the Australia and in other
countries.
What are Your Choices?
You
can use this Site without providing your Personal Data, although doing so may
limit your ability to obtain certain information or to use other valuable SimMed
Services, including, for example, informational newsletters and responses to
specific inquiries you may have. Where no Personal Data is legally required
or is necessary for a particular service (for example, to contact you in
response to your request), the use of a pseudonym is accepted.
We
keep your Personal Data only for as long as reasonably necessary for the
purposes for which it was collected or to comply with any applicable legal
reporting or document retention requirements. We will take reasonable steps
to update, correct or, upon your request, delete your Personal Data in our
possession that you have previously submitted via this Site. In order to
request an update, with respect to your Personal Data, please contact us as
provided below. If at any time you wish not to receive further
communications, you may also follow the unsubscribe procedure included in our
communication.
Access.
SimMed
permits a reasonable right of access and review of Personal Data held by SimMed
by the individual to whom the Personal Data relates; however, to guard
against fraudulent requests for access, SimMed will require information which
it determines is sufficient to allow it to confirm the identity of the person
making the request before granting access or making corrections. SimMed will endeavour
to provide the information in question within a reasonable time and may
charge an appropriate cost (e.g. administrator time, photocopying, mail
charges) to the individual making the request. SimMed reserves the right not
to change any Personal Data but will append alternative text the individual
concerned believes is appropriate.
In
addition, in certain circumstances, SimMed may decline to provide access to
Personal Data, including where SimMed determines that the information
requested:
(a)
May disclose:
|
a. The Personal Data of another individual or of a deceased
individual; or
|
|
b. Trade secrets or other business confidential information;
|
(b)
Is subject to attorney-client or litigation privilege or a professional
privilege or obligation;
(c) Is not readily retrievable and the burden or cost of providing would be
disproportionate to the nature or value of the information;
(d) Does not exist, is not held, or cannot be found by SimMed;
(e) Could reasonably result in serious harm to the treatment or recovery of
the individual concerned, serious emotional harm to the individual or another
individual, or serious bodily harm to another individual; or
(f) May harm or interfere with law enforcement activities or other
investigative or regulatory functions of a body authorized by statute to perform
such functions.
Please
note that although after receiving a request to update, correct or delete
information, we will make reasonable efforts to effect such a change
promptly, it is not always possible to complete the process before another
communication is distributed. We apologize for any inconvenience this may
cause. Even if you have requested removal of your Personal Data from our
lists, SimMed reserves the right to retain it in our files in some limited
circumstances such as when such Personal Data may be necessary to honor your
request to opt out of further communications, resolve disputes, troubleshoot
problems or as provided in our Terms and Conditions. If SimMed is required to
retain any portion of the Personal Data for such purposes, SimMed shall use
reasonable efforts to limit such Personal Data to what is necessary to
accomplish the particular purpose. Further, you acknowledge that due to
technical constraints and the fact that we back up our systems, Personal Data
may continue to reside in our systems even after deletion. Therefore, you
should not expect that your Personal Data will be completely removed from our
systems in response to your request.
SimMed
will not respond to repetitious or vexatious requests for access. In
determining whether a request is repetitious or vexatious, it will consider
such factors as the frequency with which information is updated, the purpose
for which the information is used, and the nature of the information.
How Do We Use Your Personal Data and Other Information?
SimMed
uses the Personal Data you provide for our business purposes in a manner that
is consistent with this Privacy Statement and Consent.
If
you provide Personal Data for a certain reason, that Personal Data will be
available to us for use in connection with the reason for which it was
provided or for a consistent purpose, including, if applicable, processing an
order placed by you or informing you that the product is no longer available.
For instance, if you contact us by e-mail, we may use the Personal Data you
provide to respond to you; or if you contact us about a job listing, the
information you provide to us may be used to consider you for the position.
We may also combine Personal Data that you have provided to us with
information obtained by us from other parties.
SimMed
and its affiliates also may use your Personal Data, User Data and other
information collected through the Site to help us improve the content and
functionality of the Site, to better understand our customers and markets, to
improve our products and services and to effect and facilitate sales.
SimMed
and its affiliates may use this information to contact you, electronically,
through telemarketing or otherwise, in the future to tell you about, and to
offer for sale, products or services we believe will be of interest to you.
If we do so, each communication we send you will contain instructions
permitting you to "opt out" of receiving future communications.
If
at any time you wish not to receive any future communications or to have your
name deleted from our mailing lists, you may follow the
"unsubscribe" procedure included with our communication. In
addition, you may e-mail us at privacy@simmed.com.
See
How to Contact SimMed below.
Do We Share the Information that We Receive?
SimMed
considers your information to be a vital part of our relationship with you. SimMed
may share information including Personal Data with its subsidiaries and
affiliates that have also agreed to be bound by this Privacy Statement and
Consent. In addition, SimMed, like many businesses, sometimes hires other
companies to perform certain business-related functions. Examples include
mailing information, maintaining databases and processing payments. When we
retain another non-affiliated company to perform a function of this nature,
we seek to provide them with only the information that they need to perform
their specific functions, and we require them to protect your Personal Data
in accordance with this Privacy Statement and Consent and SimMed's
restrictions.
In
addition, if you input Personal Data on a co-branded registration page,
relating, for example, to a contest co-sponsored by both SimMed and a partner
company, then your Personal Data will be available both to SimMed and to such
partner company. While SimMed will only use such Personal Data in accordance
with this Privacy Statement and Consent, such partner company's use of your
Personal Data will be subject to the privacy policy of that company and SimMed
cannot be responsible for their use of your information. We encourage you to
review the privacy policy of such partner company before providing
information on any such co-sponsored page or promotion.
There
are also a limited number of circumstances in which we may share your
Personal Data and other information in our possession with certain additional
third parties without further notice to you, as set forth below:
Legal Requirements: SimMed may disclose your Personal
Data, User Data and other information if required to do so by law or in the
good faith belief that such action is necessary to (a) comply with a legal
obligation, (b) protect and defend the rights or property of SimMed or its
affiliates, (c) act in urgent circumstances to protect the personal safety of
users of the Site or the public, or (d) protect against legal liability.
Business Transfers, Combinations and Related Activities: As we develop our business, we might sell, buy, restructure or
reorganize businesses or assets. In the event of any sale, merger,
reorganization, restructuring, dissolution or similar event involving our
business or assets, Personal Data may be part of the transferred assets.
Public and Unsolicited Information
This
Privacy Statement and Consent shall not apply to Public Information you
provide to SimMed through this Site or through any other means. If you
include Personal Data in such Public Information, we will use such Personal
Data only as provided herein, but we caution you that, because such
information (including your Personal Data) was made available in a forum
accessible by the public, the use and disclosure of information by others
accessing the Site is not monitored or controlled in any way by SimMed nor
are their activities governed by this Privacy Statement and Consent.
In
addition, if you submit unsolicited Personal Data we will use it as provided
herein, however, the other information included in such unsolicited
submission is not covered by this Privacy Statement and Consent. Please refer
to our discussion of “Public and Unsolicited Information” contained in our
Site Terms and Conditions.
Please
note that, as set forth above, this Privacy Statement and Consent does not
apply to the providing or use of certain Personal Data other than through the
Site nor to the providing or use of Personal Data of past or present
employees of, or consultants engaged by, Simulation Medical Pty Ltd and/or
its subsidiaries, for employment or benefits administration purposes, both of
which are governed by SimMed Policies designed for those respective purposes.
Links to Other Websites
This
Privacy Statement and Consent applies only to this Site. This Site may frame
or contain references or links to other SimMed web sites as well as other web
sites not operated or controlled by SimMed (the “Third Party Sites”) none of
which sites are governed by the policies and procedures we describe here. The
links from this Site do not imply SimMed’s review or endorsement of the Third
Party Sites. We suggest that you contact those sites directly for information
on their privacy, security, data collection and distribution policies.
Security
SimMed
takes reasonable steps to protect any Personal Data you provide to us and to
protect such information from loss, misuse, and unauthorized access, disclosure,
alteration, or destruction. Unless otherwise stated on the relevant page of
the Site, SimMed uses general security standards but has not taken additional
action to secure data provided to its sites, and such transmissions are
subject to normal Internet security risks. As noted, no Internet or e-mail
transmission is ever fully secure or error free. In particular, e-mail sent
to or from this Site may not be secure, and you should therefore take special
care in deciding what information you send to us. Please keep this in mind
when disclosing any Personal Data to SimMed or to any other party via the
Internet. Moreover, when you use passwords, ID numbers, or other special
access features on this Site, it is your responsibility to safeguard them, in
this respect please refer to the Terms and Conditions of Site Use.
How to Contact SimMed
Please
also feel free to contact us if you have any questions about SimMed’s Privacy
Statement and Consent or the information practices of this Site.
You
may contact us as follows:
Simulation
Medical Pty Ltd
PO Box 33 Park
Orchards, Melbourne VIC
3114 Australia
E-mail: privacy@SimMed.com
|